Chief Executive Officer (CEO)

Caasaa AI Innovations Pvt Ltd.

At Caasaa, Gajendra leads the complete vision, strategy, and innovation roadmap, driving the development of cutting-edge AI-powered products that redefine how businesses operate. He oversees the creation of Intelligent Assistants and AI Agents, conversational AI chatbots, CRM and sales automation systems, end-to-end SaaS solutions, workflow automation platforms, and advanced AI tools for video, voice, and interactive experiences. His leadership ensures that every product aligns with real business needs, delivering intelligence, efficiency, and transformative impact across industries.

His role integrates:

• Strategic planning & business growth
• Investor relations & partnerships
• Product design, AI innovation & feature strategy
• Team leadership & talent development
• Marketing, communication & brand building

Skills

Artificial Intelligence • Generative AI • Product Design • AI for Business • Product Management • Product Marketing

Webkype

Full time 10 years

Chief Executive Officer

Webkype

Sep 2021 – Jul 2025 Noida, India

As CEO of Webkype, Gajendra drove the company's transformation into a leading provider of CRM, ERP, App Development, and custom SaaS platforms. He managed:

• Organizational leadership & business expansion
• Cross-functional operations and innovation
• Team building, culture scaling & execution excellence
• New venture development (including Caasaa)
• Startup mentorship and digital transformation consulting

He collaborated with diverse industries to build modern software systems that improved efficiency, revenue, and customer experience.

Skills

Business Strategy • Leadership • Business Development • Negotiation • Project Management • Communication • Decision-Making • Marketing Strategy • Process Optimization

Product Manager

Webkype

Aug 2019 – Aug 2021 Hybrid

Gajendra successfully led the end-to-end product lifecycle for 30+ Web, App, CRM, ERP, and SaaS solutions across industries. He played a pivotal role in transforming business requirements into scalable, user-centric digital products while collaborating closely with cross-functional teams to ensure quality, performance, and timely delivery.

Key Responsibilities:

• Planned and prioritized detailed product roadmaps aligned with business goals.
• Guided UI/UX teams to create intuitive, high-performing digital experiences.
• Prepared data-driven MRDs and PRDs based on market research and user insights.
• Coordinated with 15+ cross-functional teams across engineering, design, QA, sales, and marketing.
• Led successful product launches, ensuring adoption, scalability, and client satisfaction.

Skills

Agile Project Management • Market Research • UX Design • Product Strategy • Wireframing • Scrum • Jira • Requirements Analysis • Product Marketing • User Experience

Head of Sales Operations

Webkype

Aug 2015 – Jul 2019 Noida, India

Gajendra led end-to-end sales operations, achieving significant revenue growth while building strong, long-term client relationships. He collaborated closely with product, marketing, and customer support teams to deliver seamless customer experiences and ensure alignment across business functions. His deep understanding of CRM, ERP, SaaS, and IT solutions enabled him to design tailored digital transformation strategies that addressed diverse industry needs.

Key Responsibilities:

• Led high-performing sales teams and managed key strategic accounts.
• Handled complete pre-sales and post-sales processes to ensure smooth delivery and client satisfaction.
• Delivered CRM, ERP, SaaS, and custom IT solutions across multiple business domains.
• Developed customized digital transformation and technology adoption strategies for clients.

Skills

Sales • IT Consulting • Business Development • Negotiation • Requirements Gathering • Contract Negotiation • Presentation Skills

Marketing Consultant

GenX eSolutions

Gajendra played a key role in marketing and product enhancement within the travel technology sector, managing high-impact initiatives across global markets. He led marketing efforts for travel-tech products in the GCC region, improved SaaS Travel ERP platforms, and worked closely with engineering and design teams to execute product upgrades. He also oversaw the development and optimization of mobile app solutions for travel and hospitality businesses, ensuring better user experience and market competitiveness.

Key Responsibilities:

• Managed end-to-end marketing strategies for travel-technology products in GCC markets.
• Redesigned and enhanced SaaS-based Travel ERP systems to improve performance and usability.
• Collaborated with engineering and design teams to plan and execute product improvements.

Skills

Product Strategy • Google Ads • Product Marketing • CRM • E-Commerce

Assistant Product Marketing Manager

TI Infotech

As Assistant Product Marketing Manager at TI Infotech, Gajendra led marketing initiatives for key travel-tech platforms including Travel Cloud Suite (SaaS), Travel Assist CRM, and ERP SAP-B1. He successfully delivered over 15 travel and hospitality portals with advanced booking engines for hotels, flights, cars, and tour packages. Additionally, he played a critical role in creating CRM systems tailored specifically for the travel industry, enhancing customer engagement and operational efficiency.

Key Responsibilities:

• Managed marketing and product positioning for Travel Cloud Suite (SaaS), Travel Assist CRM, and ERP SAP-B1.
• Delivered 15+ full-featured travel portals with advanced online booking capabilities.
• Developed CRM solutions designed specifically for the travel and tourism sector.

Skills

Digital Marketing • Analytics • CRM • Product Marketing • Marketing Strategy